Quality, Environmental, Safety and Health (QESH) are important subjects in every sector and the local authorities have their own unique risks and challenges. Depending on the exact nature of the activities managed by your local authority, you will have to consider some or all the following:
- Budget and resource management
- Third party suppliers and sub-contractors
- Utilities and energy consumption
- Supply chain management
- Vehicle management
- Civil protection
- Complaint handling
- Corrective action
- Public safety
- Employee safety
- Accurate records and background checks
- Data management and protection, including GDPR
- Site security
- Due diligence
The services delivered by the local authority can impact every person living in its area. This means local authorities are often under scrutiny.
Gaining UKAS accredited ISO certification proves you are operating to internationally recommended standards and have effective systems in place. This will give the public and your employees more confidence in the quality of services you provide. Many councils have already achieved such accreditations, and are reaping the logistical, reputational and other benefits that such certifications afford.
An essential component of achieving UKAS accredited certifications is an effective management system. A management system formalises your processes, organises your documentation and streamlines your operations. This makes it easier for you to manage the way in which you work efficiently and ensure you are complying with relevant legislation and regulations.
An Integrated Management System (IMS) is considered the ultimate in management systems and creates a solid foundation for achieving ISO certification. An IMS brings all policies, procedures and documentation together into one place.
How Alpha Swanson can help local authorities
At Alpha Swanson, we have a proven approach to helping organisations develop and implement bespoke management systems and achieve internationally recognised standards. We have assisted numerous clients in gaining UKAS accredited certification such as ISO9001, ISO14001, ISO27001 and ISO45001.
We can work with local authorities to create reliable management systems, tailored to your needs. We can also work with you to improve existing systems, department by department, or create an IMS that streamlines your entire organisation.
To find out how we can help you improve quality, manage your environmental impact and ensure you comply with health, safety and information security legislation, get in touch.