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ISO9001 Quality management

A UKAS Accredited Certification to ISO9001:2015 will demonstrate to your workforce, clients and other stakeholders that you and your business are committed to quality. That commitment will organise, inform and create a discipline required to achieve a consistent and continually improving culture which in turn creates success and profitability.

Why ISO9001?

Clients are now demanding third party verification of their supply chain and this verification has to be credible. There is nothing better than an internationally recognised quality management system to ISO9001:2015 to achieve this credibility.

Here at Alpha Swanson we have over 20 years’ experience of working with quality management systems and know what is expected by the standard and the certification bodies. We have helped many businesses across many sectors achieve this over the years, from the relatively new to the well-established.

While the standard is the same for all business’s, we build your system to reflect what you do and the expectations of your customers and key interested parties. If you are familiar with ISO9001 then you will know what is involved to implement and maintain a system but if you are new to working with these standards you will have many questions.

Achieving ISO9001 certification can lead to the following benefits:
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Cost Savings

Peter Drucker was arguably the world’s greatest management consultant and understood the need for measurement. One of his most well know quotes; “If you can’t measure it, you can’t improve it.” is a cornerstone of any successful business. Implementing an ISO management system creates the discipline to Plan, Do and Review, which will ultimately results in less waste and greater productivity.

Competitive Edge

In a competitive world where customers rely heavily on independent verification of an organisations credibility, nothing speaks louder than an internationally recognised standard. Having a UKAS Accredited Certification sets you apart from the those that do not and gives prospective clients the confidence to pick you as their partner of choice.

Enhanced Customer Service

Attracting new customers to your organisation is one thing but retaining them long term can be a different story. After the initial honeymoon phase, clients get to know how you respond to queries, concerns or even complaints. It is the way you respond that can make the difference to keeping them or giving them away to someone else. Having your processes built with the customer at the centre will ensure they remain with you long term.

Improved Reputation

Your reputation is key to your success, especially when you are competing for work. It’s a fact that people generally do business with others that they Know, Like and Trust. The discipline that ISO brings to you, your organisation and those that support you, rubs off. The power of an ISO Certification comes from the commitment of senior management and that coupled with an independent verification, adds a new level of credibility.

Continual Improvement

To quote Peter Drucker one more time, “One cannot manage change… One can only be ahead of it.” This lies at the heart of ISO and it will not rest. Once you decide to implement ISO you have committed to change. The Plan, Do, Check, Act cycle has begun and will become part of every decision you make. You will learn from mistakes and accept bad news because these are opportunities for improvement.

Alpha Swanson also provide management systems, training and more. Click button to view all our services…

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Further Reading IS09001

Quality is all about a happy customer; if you have a satisfied client, then you have supplied them with a quality product. ISO9001 is the international quality standard based on British Standard BS5750. This was heavily influenced by the American and NATO standards of the 1950s and 1960s. Since its release as an International Standard in 1987, ISO9001 has been extensively revised and improved. It now has, at its heart, the concept that quality is customer driven. The latest edition, issued in 2015, requires businesses to focus on the risks and opportunities they face, as well as having a comprehensive understanding of how they function and interact with the world. Gone is the requirement to have countless written procedures and associated bureaucracy, although many businesses often find that the best way to control their processes is to have procedures.

Having ISO9001 certification is fast becoming a ‘must have’ for modern businesses who want to win new work and retain existing contracts. However, a properly constructed and implemented system can bring so much more value, in terms of understanding how the business functions, the risks it faces and ensuring processes are optimised. Alpha Swanson always advocates UKAS accredited ISO9001 certifications as this is the only way that you are guaranteed to have your certification recognised globally. At Alpha Swanson, we are advocates of an integrated approach to management systems, but only if this approach works for you. We can work with you to combine your new and/or existing systems to produce a fully Integrated Management System (IMS).

Following successful certification, we have options available to provide you with the support to maintain your system and certification. This leaves you free to concentrate on reaping the rewards of your investment in a UKAS accredited ISO9001 certification.

The best way to find out how we can add value to your business is to get in touch. We’ll talk you through our process and meet with you for an initial consultation. Get the recognition you deserve; contact us to learn more.

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Improve credibilty

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Improve brand Image

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Culture of continual improvement

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Increase efficiency

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better process inergration

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Greater employee engagement

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Ensures compliance

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Improve Credibilty

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Evidence based decision making

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    Alpha Swanson Ltd is a limited company registered in England and Wales.
    Company registration No. 08397901

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